EXCELLENT! EXCELLENT! EXCELLENT! I felt very comfortable when talking with Tom. My father ALWAYS took care of my vehicle issues, but he is now at an age where he cannot. And being an "independent" woman, I am cautious when getting work done on my vehicle. Needless to say, I will happily recommend Tyres Auto Repair located in Timonium for any and all general services/repair and maintenance! When I picked up my car after hours, there were no sounds coming from the rear tires, the warning light was reset and there was a bag of chocolate chip cookies in my console. On my receipt was written "Enjoy the cookies", it was Happy Chocolate Chip Day! And today on my way to work, I look at the clock in my car, then checked my phone's time and realized that the correct time had been reset on my dash. I have been subtracting 16 minutes every time I looked at that clock! I haven't met Tom, Michelle or the technician who worked on my car, but I will plan to stop by during business hours to personally thank them for their great, personal, and professional service and the little extras!