It's difficult to find an auto shop you can trust. We all know the stories, we've all had some bad experiences. I found this shop based on a Tire Rack install recommendation in my area. Purchased my tires on Tire Rack and had them shipped here. So far so good. Then I scheduled the install, and had a good feeling from the phone call. Then I dropped the car off (my wife's) on the day of install and the parking lot was packed. All very good signs in my book. Then walked in, three service advisors, THREE! I'm impressed. Install went great, they called to inform us the stock wheels were slightly bent and even recommended another shop to repair them. I've been down the road of bent and cracked wheels, but I played a long and learned of another shop I wasn't aware of. I plan on giving them a try as well. Looking forward to my return visit for tires on my own car!