Good morning Ms. Needum, I'm not sure why you rate us this way. You brought us your car with a check engine light on. After the diagnosis we determined we needed to go further in the diagnosis by removing your intake manifold to give us a more accurate picture of the damage. We detailed that into our best estimate of what it might cost you. You declined further diagnosis and towed the car to another shop. I am willing to discuss this further with you to help you understand better. Sorry for you disappointment in our service. We work hard here to provide great customer service. Best regards, Tom Stafford
- Tyres Automotive